My name is Anurangshi Dekha. I am a customer of your shopping mall. Earlier, I was a regular customer of Vishal, Ganeshguri, but today I visited Downtown Vishal for the first time.During my shopping, I learned many new things and had a very pleasant experience. When I came to the billing counter, one staff member assisted me with excellent behavior and patience. I asked his name, and I believe it was Rasaul. He was extremely helpful, supportive, and polite.I am around 50 years old and not very knowledgeable about many things, but the way he explained everything calmly and respectfully made me feel very comfortable. Till today, I had not received such kind of support and behavior at Ganeshguri Vishal.If you have staff like him, it will be a great support for your customers. From today onward, I will prefer to do all my shopping from Downtown Vishal.I would like to give Rasaul 10 out of 10 for his service. Unfortunately, the manager was not present at that time; otherwise, I would have given this feedback personally.Special thanks to staff name : RasaulThank you for such a wonderful shopping experience.Regards,Anurangshi DekhaArunganshi Dekha posted on: 17-12-2025