Exceptional Service by NekRam – Truly Went Above and Beyond!My son was staying at Bal Bharati Public School, Solan, when his sports shoes got damaged. Being a parent sitting in Delhi, I was worried about how to get a replacement delivered to him urgently.That's when NekRam stepped in and turned a stressful situation into a wonderful experience. He assured me that he would arrange the delivery within an hour, and he kept his word! The shoes were delivered successfully, exactly when I needed his help.What impressed me most was his willingness to take ownership, understand my situation as a parent, and go the extra mile to help. Such dedication, compassion, and customer service are truly commendable.Vishal Mega Mart is fortunate to have an employee like NekRam. People like him restore your faith in customer service. Thank you, NekRam, for making this parent feel a little less helpless while his son was away from home. You deserve all the appreciation!Gaurav Dikshit posted on: 16-10-2026